Customer Testimonials

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DealerRater May 5, 2021

Kudos to Kuhn Volkswagon in Tampa. I have to say this was the most pleasant negotiation in buying a car that I ever had in my entire life! I did not have the usual "haggle" that you experience when buying a car. The salesman, Austin, was great and upfront. Alex, the finance manager, worked with me to get me in my new car too. In the end everyone was completely happy. I would reccommend this dealership as a first stop in your car buying adventure. These guys prove the car purchase process doesn't have to be a ...

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DealerRater Apr 15, 2021

Leased a new Cross Sport through Austin. Excellent customer service while providing a satisfactory deal on the vehicle. This is the best experience we’ve had with getting a new vehicle! Will definitely purchase with him again in the future!

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DealerRater Mar 18, 2021

Bought a used 2017 Jetta and Damian and Matt did everything in their power to make it a good experience. Noticed a few minor details after getting the car home and these were pleasantly and positively addressed by the dealership without issue or pushback.

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DealerRater Feb 1, 2021

I had a wonderful experience with Kuhn Service Department. Seth was the service person assigned to my situation and he was extremely helpful. He went above and beyond. I would definitely recommend Kuhn!

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DealerRater Jan 8, 2021

I had an unexpected issue. Tim Heil immediately saw the urgency and took control. Although I someone with me he made sure I had a ride home since I chose not to wait. He called and sent texts to ensure I was kept up-to-date on the status. Options and prices were discussed beforehand. The work and timelines was superb.

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DealerRater Nov 11, 2020

My battery went on me and Kuhn was the closest dealership . I thought they were wonderful. Tim Heil helped me. He was Great ! They replaced my battery that same day and i was happy. I am going to use them for service from now on.

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DealerRater Sep 10, 2020

I was able to book a same day appointment with the service department for a road trip check up.. I expected I'd have to leave the car for a couple of hours, but Seth told me they could check things out asap. Sure enough, I was ready to go within 30 minutes. Thank you Seth for the exceptional service!!

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DealerRater Jul 21, 2020

Eric Hatter provided exceptional service for my Jetta GLI. He was knowledgeable, sincere, profesional, and sympathetic. Eric is a valuable employee, thank you for your service!

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DealerRater May 21, 2020

If you're anything like me, you want a quick, smooth car buying process. That is EXACTLY what I got here at Kuhn VW!! I test drove 4 cars, which took less than 15 min (I just wanted to feel them each on the road). I picked one and off they went to work on it. I did NOT have any good cop/bad cop, let me ask my manager. I called ahead of coming to let them know my situation, which wasn't the ideal situation. Very complicated actually. But, at the end of the day...I walked out with the ...

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DealerRater Jan 7, 2020

Eric Hatter, service advisor, was a huge help to us earlier today. He is definitely a huge asset to Kuhn. Thanks, Johnse and Ann Humphrey

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DealerRater Jan 5, 2020

I would like to thank immensely Shalani Waas, with her professionalism she was able to make my experience pleasant and so convenience! I will recommend it

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DealerRater Dec 25, 2019

I would like to thank Virginia for such a great and wonderful experience I had purchasing my Jetta today. Awesome service outstanding dealership. MERRY CHRISTMAS

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DealerRater Dec 18, 2019

Although I didn’t end up purchasing a vehicle - Courtney Mitchell Was extremely through and very knowledgeable! The entire staff was very friendly and upfront. I would recommend him highly!

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DealerRater Dec 17, 2019

I stopped in this morning knowing I wanted a certified Jetta sports wagon. Mr Courtney Mitchell met me at the door, I told him what I was looking for and he went right to work . He was professional and for a new salesmen I felt as though he was very knowledgeable of the VW products and was willing to ask his team manager for assistance when needed, the first car I decided on had a few problems but he had no problem getting me into another car, he kept smiling and we moved right along.. very impressive.. watch out guys ...

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DealerRater Nov 19, 2019

I dealt with Mr Roche by email only and he responded quickly. My sales person was Natalie Nave. We wish to thank Natalie for her friendly assistance. Our experience with her was great!

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DealerRater Jun 20, 2019

My experience with Kuhn VW has been great! Found a fantastic Sales Rep, William Diamond, who is very personable and took care of every need. From service to sales they do a great job!

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DealerRater Jun 13, 2019

I was in on a Saturday last month to have my wife's 2015 Tiguan looked at for a check engine light. Come to find out it was a covered repair under our CPO warranty. Nice! Tim was our service advisor and advised me of the recently released TDIs. At about the same time, Phillip from Sales and I talked about what vehicles were in their inventory. I fell in love with a Candy White 2013 Passat TDI-SEL Premium. Phillip was patient with me, as I was reluctant to move forward until we agreed on a price/payment that I felt was ...

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DealerRater Mar 5, 2019

I was lucky enough to have William respond to online inquiry I sent about Jetta Sportwagen. Within five minutes of talking on the phone we had a fair deal worked out. I had spent the past week trying to work with other sales people who just dropped the ball by not following up and in two cases with these other sale people we were close to having things worked out. I felt so comfortable after speaking to him we drove to Tampa from Orlando and got the car that same day. Amazing. Also, Andy in their finance area was unbelievably ...

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DealerRater Feb 23, 2019

Don't let my headline fool you. This may be the first time I've purchased a vehicle on my own, but it's hardly my first trip to a dealership. I'm not quite 30, but in that time, I've seen pretty much every nasty, dirty trick in the business, and I was OVERWHELMINGLY SATISFIED to find that none of that culture exists at Kuhn. Mr. William Diamond was my Product Specialist who guided me through the test-drive and buying process. Will is an awesome person all-around and was very knowledgeable about the product, and was very generous in ...

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DealerRater Nov 25, 2018

I worked with Austin Roche from start to finish. He was a pleasure to work with. He listened, quickly understood my needs and went to work on meeting them. I went through USAA to find the car I wanted and secure financing before stepping foot in a dealership. I wanted the process to be efficient and straight forward. Austin was able to help me put together a deal for trade-in and purchase that was everything I wanted. The Kuhn advantage of tinted windows, VIN window etching, protective coating and more was value added. I would definitely buy from Austin again.

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DealerRater Aug 24, 2018

I worked with Chris Adams from start to finish. He def went above and beyond for me. No pressure, no hassle. I went through USAA to find the car I wanted and secure financing before stepping foot in a dealership. I wanted the process to be as quick and painless as possible. Originally, the numbers didn't match up from USAA told me I would pay and what Chris presented me with at the dealership. No worries, I provided proof of my quote and Chris matched it. He even had my husbands car detailed while we waited and loaned me ...

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DealerRater Jul 19, 2018

William Diamond was a pleasure to deal with, as was the rest of the team at Kuhn. I bought a car for my wife from William last month and had such a good experience that I went right back to him the other day when my daughter needed a car for her new job. Both transactions were pleasant and quick. I have 15 years of car business experience myself, so I know what a rarity it is to find a true professional sales person like Mr. Diamond.

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DealerRater Jul 2, 2018

I was very happy with the customer service. They did their best to meet my budget and Ileft with the car that I really wanted. I will recommend them or sure.

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DealerRater Jul 2, 2018

Chris was awesome and helped with every question we had. They even worked on Sunday to pick up our car from another dealership. Great care from start to finish with this dealership.

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DealerRater Jun 29, 2018

Best dealer in Tampa. All staff are very personable and helpful , Thanks to Jade Foster and Jason Allen for all help. Do not visit any other dealer, just go to Kuhn Volkswagen.

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DealerRater Jun 25, 2018

When I came first at this dealership, I still didn't have a concrete decision on purchasing a new car. Josef took care of me and he really solved my doubts and created such a great environment that make me took the final decision on the purchase. I got a good deal on the price( I went to other dealerships and by far, it was the best option) The customer service is just awesome(kindness, help, friendliness,empathy and knowledge of the car features and capabilities). If I'll have to buy a new car again, I'll definitely look ...

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DealerRater Jun 20, 2018

Before coming to the dealership i called with a couple of questions and was lucky enough to receive William Diamond as my sales person. He was very helpful and very friendly. My family really enjoyed working with him. However, our finance person was not very friendly and could work on customer service.

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DealerRater Jun 18, 2018

Nik was very personable and helpful when it came to dealing with all the car trouble I was facing due to a prior accident. I appreciate his service and accommodations greatly.

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DealerRater Jun 17, 2018

Fantastic service! The employees were personable, patient, and helpful. My experience was very pleasant. Nic was able to point me in the right direction and get my car the service it needed.

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DealerRater Jun 16, 2018

Joe Ignatius was very professional and friendly making our overall experience very good. The only negative was the amount of time we had to wait to be called to sign the paperwork, even tough the store was pretty much empty.

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DealerRater Jun 15, 2018

I started contacting the dealership and spoke with Cody Fletcher via phone and text, since I live pretty far from the dealership. We were able to work out most of the car sale before I made the trip, and when I got to the dealership, he had the car out and ready to go. He minimized the headache of a car buying process and was very friendly and pleasant to deal with. I would gladly do business with him, as well as his employer, again. Thank you for a seamless transaction! Also, be sure to ask for Cody Fletcher when ...

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DealerRater Jun 14, 2018

Great service and attention to detail . Everything that needed to be done was explained to me in terms I could understand. Everyone I came in contact with very friendly.

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DealerRater Jun 14, 2018

Service fast and easy, with good prices for a dealership! Booking pnline was super easy, and Nik did a great job answering my queations...very knowledgeable!

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DealerRater Jun 13, 2018

Thank you for such wonderful service! Nik was great and informative on what had to be done on my car. I will highly recommend this dealership and service Dept.

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DealerRater Jun 13, 2018

No waiting time. Josef started helping before I stepped into the dealership. Such a friendly guy. I was there figuring out insurance, registration, etc for like 4 hours and he helped me with literally everything! Highly recommended.

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DealerRater Jun 12, 2018

They help me immediately when I arrive and recommended the right service for my car depending of the mileage it has I didn’t wait to long .

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DealerRater Jun 11, 2018

This was my first time using Kuhn Volkswagen service center. The staff was very friendly with great service, they had me in/out within 90 minutes.

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DealerRater Jun 10, 2018

I had a minor electrical issue and they had it fixed within the day i brought it in but i didn't get a call back. I found out the next day that they had my phone number entered wrong and couldn't reach me. They said I needed new belts and a new engine chassey. They got that finished in a day and said I could pick it up at the end of the day but they let me pick it up the next morning. It was pricey service but pretty fast and they were super friendly. Im definitely ...

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DealerRater Jun 10, 2018

Austin was great. He wasn't pushy, he knew a lot about the cars and helped show me how to use the on board computer. He also followed up to be sure I was all set

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DealerRater Jun 10, 2018

Nik was friendly and took care of my issue. I had a warranty issue and a part had to be ordered. It can in quickly and the work was completed in a reasonable amount of time

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DealerRater Jun 10, 2018

Very nice sales and support staff. Very accommodating. I brought my volkswagen cc in for routine oil change. The staff made sure all the correct inspections were made on my vehicle. Would definitely recommend.

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DealerRater Jun 10, 2018

Fast and easy transition from looking at a used vehicle to going into a new. Finance office was fast to get in and out of quickly.

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DealerRater Jun 9, 2018

Nik was my advisor this last visit. I greatly appreciated the time he took with me being that the visit a month before hand did not go so well. I felt the previous advisor was not addressing my full concerns and pressured me into unnecessary purchases. Nik understood what I was going thru and took a full investigation as I had previously asked and was not given.

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DealerRater Jun 9, 2018

Very friendly service member, price was good, nice and confortable waiting room. Like the fact that after service was done my vehicle was comfortable. Thanks

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DealerRater Jun 9, 2018

I have been twice and both times the customer service has been excellent! I would definitely recommend Kuhn and will be back for my next scheduled service!

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DealerRater Jun 9, 2018

Nik was awesome he was superb very knowledgeable and helped me with my vehicle his attention to detail was amazing and I hope to come back and have him help me again.

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DealerRater Jun 9, 2018

This was a great experience. From the moment I walked in Josef was there to greet me. I fell in love with a car that wasn’t at the dealer and everyone there my deal happen and had my car there the next day! Whe I arrived everything was ready to go and took maybe 10 minutes. I am extremely pleased with the car and will recommend anyone to purchase a car here with Josef and his team.

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DealerRater Jun 9, 2018

I arrived and someone came to my car immediately. I just wanted an oil change. The technician found that my battery was week and that it happened to be under warranty. That was a blessing. They found that it was time for an air conditioning filter and a brake flush. I didn’t have the time that day but will return real soon. They did s thorough job, then washed and cleaned out my car. This service department is always excellent.

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DealerRater Jun 9, 2018

The service staff was very courteous and very attentive. I pulled right up and someone was there to open my door immediately and assist me.

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DealerRater Jun 9, 2018

Great experience, Felt like a partnership working towards the same goal. Both Cody and Katie were very knowledgeable and answered all of our questions and concerns. Excellent service!

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DealerRater Jun 9, 2018

Kyle called me with updates, gave me recommendations for my next service appointment, and gave accurate price quotes on all the services provided on my car for this service and the recommendations he made.

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DealerRater Jun 8, 2018

I recently went in for an oil change, and was also recommended tire rotation and shocks. All changes were made in a timely matter and my car was still able to be cleaned before closing.

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DealerRater Jun 8, 2018

I’ve been to this service center a few times already and Kyle has always been so nice and very helpful. The service is also quick so I’m not without my car for a long time.

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DealerRater Jun 8, 2018

Once again Kyle went above and beyond to take care of my service needs. I had a coolant leak on my vehicle and Kyle was able to get it fixed same day. He is the man to see in the service dept.

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DealerRater Jun 8, 2018

Second vw lease with Cody Fletcher, we chose this dealer because of him, he provide exellent service every time we needed help with anything. Highly recomend him!

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DealerRater Jun 8, 2018

From the moment we arrived we were treated like family. Kuhn VW made every attempt to answer our questions and make us feel comfortable in a non-pushy way. The entire car buying experience was downright fun, and I consider our salesperson, Chris Adams, to now be a friend.

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DealerRater Jun 8, 2018

Fast service, friendly staff, quality work. I always take my VW to Khun service and I bought my car here. They keep my car running perfect.

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DealerRater Jun 7, 2018

Tim Did a very good job working with me and my extended warranty company. He went the distance in order to make sure I received great set.

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DealerRater Jun 7, 2018

Everyone is always so nice and helpful. I always recommend it to my friends & family. I had to get my front running light fixed it was fast and easy.

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DealerRater Jun 7, 2018

The service was awesome and speedy, I was able to continue my work day without worrying about my vehicle. Thank you for your time and help.

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DealerRater Jun 6, 2018

Good quick work the only problem that i have is that i got a price from the book that i got in the mail walk in and it was a whole lot more than what i spectit i rather know out front how much it is going to be .

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DealerRater Jun 6, 2018

Team called the shuttle for me, called me with updates, walked me to my car and even let me know what was under recall and could be replaced for free. They were not pushy at all. They were very polite and friendly. Excellent service. My car is driving like new.

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DealerRater Jun 6, 2018

Nik in service took the time to understand a very minor concern I had regarding my recently purchased Passat without it sounding trivial. He promptly scheduled a convenient time for me to drop off, and quickly followed up once completed. Also, I want to mention the technician who fixed my squeaky door right there on the spot during delivery—What a team!

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DealerRater Jun 6, 2018

Tom Sherwood listened to what we wanted and was not pushy at all. very refreshing to visit a car dealership and not be bugged to death

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DealerRater Jun 6, 2018

The customer and car care service is always exceptional. The staff makes you feel welcomed and comfortable. The waiting area is always clean and inviting.

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DealerRater Jun 5, 2018

Purchased a 2014 Impala ltz from Will on 6/1/2018 and have to say ive never been treated with such respect.I will continue to recommend anyone in the market for a new vehicle not only to Will but to Kuhn Volkswagon for years to come.Thank you for the great buying experience Will and look forward to dealing with you in the future.

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DealerRater Jun 4, 2018

I had a warning signal appear on my dashboard. I called Kuhn at 2 pm and received an appointment for 4 pm. By 5 pm the problem was solved.

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DealerRater Jun 4, 2018

Samantha was very helpful and a pleasure to work with. I had found a car online that I was interested in. I called a day ahead and when I showed up the car was sitting out front waiting on me to take it for a test drive. This was a pre owned car and the deal was very fair

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DealerRater Jun 4, 2018

Excellent, awesome- no stress. Very informative and helpful when explaining the technology in the new car that I was leasing. All questions were answered and extremely comfortable when leaving. Will is an extraordinary person and made my 3rd lease very easy. Tom also assisted and explained the technology with ease. I am happy to be part of the Kuhn/Volkswagen family.

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DealerRater Jun 3, 2018

My experience of the kuhn dealership was exceptional. They helped me find my dream car while settling on a price that I could afford. Great dealership!

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DealerRater Jun 3, 2018

They had a complimentary car wash after services and complimentary popcorn and magazines, TV, and a fish tank to entertain the guests during their short wait. The salesmen were very friendly and accommodating.

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DealerRater Jun 3, 2018

Everyone in the service center is friendly and attentive! They really go out of their way to make sure each customer has an excellent experience. Myself and every other customer I witnessed leaving the Kuhn service center left with a smile on their face. Kyle was my service advisor and was exceptionally helpful. I have been coming here for years now and although Kuhn VW is no longer the closest Volkswagen service center for me since I have moved to North Tampa, I continue to drive the extra distance to make sure my car is worked on by the best ...

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DealerRater Jun 3, 2018

I Went in for my 10,000 mile oil change. The process was easy and quick. Kyle was very friendly and made the experience great.

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DealerRater Jun 3, 2018

We recently bought a used Passat for our 16-yr-old son. Chris Adams, our salesperson, was knowledgable and friendly and helped us get the car we wanted for the price we wanted. We appreciated the low-pressure environment and overall experience. The only negative was that we had to wait for the car to be detailed (maybe 30-40 minutes) and, while we were waiting in front of the building, we overheard several salespeople (not Chris) complain about the Service department focusing on detailing cars to be put on display while customers were waiting. While they had a point (they weren’t talking ...

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DealerRater Jun 2, 2018

I recently moved to South Tampa and Kuhn Mazda is the closest dealer to my new house. Their service is far superior to any of the other Mazda dealers that I have visited in the past.

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DealerRater Jun 2, 2018

Tim is awesome, very helpful, extremely friendly. always willing to help us and get the best service that we can afford with our cars. will always go back to Tim.

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DealerRater Jun 2, 2018

William, Chris, and Tim were outstanding. From start to finish it was a great experience . They were all helpful making sure the process went smoothly. I would and will recommend kuhn.

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DealerRater Jun 2, 2018

I always bring my car in for service and it never disappoints. Kyle is always friendly and they take care of their customers! Will be buying my next car from here and bringing it to get serviced here!

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DealerRater Jun 2, 2018

Tim was extremely kind, professional, and kept me informed. In addition, they made sure that I got to work on time and picked me up quickly when my car was ready. As always with Kuhn VW, this was a great experience. Thank you!

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DealerRater Jun 1, 2018

The service center is fairly efficient, and the pricing is reasonable. The only constructive feedback I have, is that I asked for my car to be washed, but there were still bird droppings on it when I picked it up...might want to do a deeper cleaning in the future. Also, the person who cleaned the inside of my car, left a dirty rag in the driver's seat, and also had a bit of a body odor problem, that was apparent when I got in it to drive home.

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DealerRater Jun 1, 2018

Outstanding...Made the experience painless and seamless! Great customer service! The staff was extremely professional and very friendly. I loved my experience with Kuhn auto group.

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DealerRater Jun 1, 2018

Will is a pro and takes pride in the opportunity to provide an excellent car buying experience. From greeting me in the showroom to delivery, Will guided my first car buying experience carefully and professionally.

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DealerRater Jun 1, 2018

My vehicle had some service lights on and I took it in to see Kyle at VW. He told me no problem and he would get it in and let me know what was wrong right away. I left my car with him and within 2 hours he had my car ready to go and called me. I dropped off in the morning on my way to work and picked it up on my lunch break. Extremely happy with the service dept. Hope I don't have to go back but if I do I will see Kyle.

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DealerRater Jun 1, 2018

This was my 1st time visiting a VW dealership and it exceeded my expectations. Everyone was friendly and I never felt pressured. Cody was my sales associate and he went above and beyond helping me in my leasing process. The day I got the car he sat with me and went over all the car features until I felt comfortable. The only thing I wish I’d known before hitting the finance department was there would be an extra monthly charge do do the leasing protection plan since VW doesn’t cover anything over the term of the lease. It ...

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DealerRater May 31, 2018

First off, I came in and wasn’t jumped by several salesman which I hate. Cody answered all of my questions and more about the Tiguan. I don’t do well with pressure tactics and never felt Cody or hos manager were trying to get me to buy right then. I recommend these guys if you’re looking to buy a VW. Cody’s knowledge about the cars is unsurpassed!!!

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DealerRater May 31, 2018

Everything was taken care of and I am very happy. Payment was taken care of by Melissa, and she was very kind! Kuhn Collision takes care of me!

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DealerRater May 31, 2018

Great experience! My fourth car I have bought at this location Lindell and Kuhn. 1 Honda and 3 VW. If getting anothe VW I will here.

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